Terms & Conditions and Privacy Policy

Terms and conditions in using this website

We hope you enjoy using the Waggy Tails Dog Training Club website.  It is provided as an easy means to see what services we provide, what activities we undertake and to give you an easy way to contact us.  Waggy Tails Dog Training Club has taken all reasonable care possible in providing the information on the Waggy Tails Dog Training Club website. 

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As applicable under UK Law, Waggy Tails Dog Training Club does not accept any liability or provide any warranties for the information on this website.  This means that if you follow advice or actions mentioned on this website, we will not accept responsibility for any outcomes that may include loss or damage. We strongly recommend that you attend formal classes or have a consultation with a qualified dog trainer before adopting techniques to train your dog.

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Waggy Tails Dog Training Club is not responsible for any scheduled or non-scheduled interruptions of the website.

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Copyright Notice

Please note that all material contained within the Waggy Tails Dog Training Club website is the property of the owner, Sheena Stebbing KCAI, who is the owner of  Waggy Tails Dog Training Club. This website’s contents are for information purposes only. By visiting this website you may only view, print or download the content provided on this site for your own personal use.

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Cookies and analytics

This website sets “first party” cookies through its use of Google Analytics. There are two types of cookies used in our Wix website: Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

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Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about you, such as Web surfing behaviour or user preferences

 

For more information please visit: https://support.wix.com/en/article/cookies-and-your-wix-site

 

Waggy Tails Privacy Policy

Waggy Tails Dog Training Club is committed to respecting your privacy and the privacy of every visitor to our website and all our customers and staff.

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The information we collect about you will be used to fulfil the services we provide. For example, with your permission we will use your contact details to respond to queries, provide information on our services and circulate information about classes and other activities. If you subscribe by email or phone you can opt out at any time.

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• For contact and information transmitted via Facebook, please refer to Facebook’s privacy

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• For contact and information transmitted via Messenger, please refer to Facebook’s privacy

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• For contact and information transmitted via Whatsapp, please refer to Whatsapp’s privacy notices

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We will only use your information in accordance with UK General Data Protection Legislation (GDPR), 2018.  Please note that we may, for commercial or other reasons, use services (such as Whatsapp) that stores or transmits your data outside the EU.  We will only use services that are certified as appropriate under GDPR and/or are protected by the international Privacy Shield agreement. 

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This information will not be disclosed to anyone outside of Waggy Tails Dog Training Club unless required by law. You have rights as an individual under GDPR as to how we treat your data. You have the following rights as an individual.

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• The right to be informed (We will not sell your data or share other than as required by law or to fulfil our obligations to you)

• The right of access (you can see what we hold on you at any time)

• The right to rectification (we will correct any incorrect information that we hold when we are informed)

• The right to erasure (we will ‘forget’ you on request)

• The right to restrict processing (we won’t do anything with your data you would not expect us to)

• The right to data portability (you can take your historical records with you)

• The right to object  (you can object to us processing your data)

• Rights in relation to automated decision making and profiling (Waggy Tails does not do any)

You can read the full detail of what these rights mean here: GDPR – your rights

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The type of information that we collect about you via this website, and which you voluntarily provide to us, may include your name, address, telephone number(s), email address (that you provide voluntarily) and IP address (that our website tracks). 

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You are under no statutory or contractual requirement or obligation to provide us with your personal information, but you may find this is helpful in facilitating contact with us and, if you become a customer, in order for us to fulfil our obligations to you.

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Under GDPR, we are using legitimate interest as the legal basis for processing your data. That means we are assuming that if you send us information or a query, it is in your legitimate interest that we use that data to respond/communicate with you.  Use of your data in this way is referred to as ‘processing’.

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Unless we are required by law, you have the right to object to our processing of your data at any time by getting in contact with us.  You can ask us to stop processing, delete your data or restrict how we process (for example ask to only be contacted by post or email).   We will keep your details (data) for up to three years after our last recorded contact with you, after which time we will delete it.

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In order to keep your data safe, Waggy Tails Dog Training Club will protect your data and should there be a data breach (eg website attack, physical burglary etc) where your data may be at risk, you will be informed.  

Waggy Tails Dog Training Club has implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your data. 

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Links to external websites

The Waggy Tails Dog Training Club website may include links to other websites. These are provided for your convenience and Waggy Tails Dog Trainnig Club accepts no responsibility for the content, security or accuracy of information provided by others.  Waggy Tails Dog Training Club will not be responsible for any losses or damages arising directly or indirectly from your reliance on any linked websites.

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Contact

If you have any questions about this website, privacy statement or about Waggy Tails Dog Training Club, please contact us on 07774 092593 or email sheenastebbing@icloud.com

 

Last updated: 25 May 2018